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Premier Lifeline is committed to offering a first class service and in the past has achieved the quality standard awarded by the Telephone Helplines Association and the Mental Health Helplines Partnership.


days a week

Currently, Premier Lifeline operates 8 hours per day, 5 days a week throughout the year (excluding public holidays).



We have over 100 volunteers supporting thousands of people a month who are in need.


Calls per year

In a year we answer around 60,000 calls from people all across the UK and beyond who need someone to talk to.

“I needed someone to talk to, listen to me, and be there for me at my time of need”

“I wanted a friendly voice that was patient and understanding, not giving advice, being critical or condemning, but just willing to listen”

“I didn’t know where to turn”

If you need a listening ear, call our confidential helpline on 0300 111 0101

If you would like more information or if you would like to get involved with Premier Lifeline visit our dedicated site.

Premier Lifeline is open 9am to 5pm Monday to Friday (excluding public holidays). Our telephone number is 0300 111 0101 (Landline Rate – included in call packages where landline calls are included). If you would like someone to talk to and pray for you, give us a call.

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Thank you for choosing to support Premier Lifeline.

Your gift we will help ensure Premier Lifeline is there for anyone across the UK who need a listening ear.